Privacy & Cookies Policy

Privacy & Cookies Policy

Last updated: 31 January 2026

1. Introduction

Josh’s Wildlife Tours (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy & Cookies Policy explains how we collect, use, store and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or booking a tour with us, you agree to the terms of this policy.

2. Personal Information We Collect

Josh’s Wildlife Tours only collects personal information that is reasonably necessary to operate our business and provide our services.

The personal information we may collect includes:

  • Your name

  • Your email address

  • Your phone number

We collect this information when you:

  • Contact us via our website, email or phone

  • Make a booking or enquiry for a tour

3. Payment Information

Josh’s Wildlife Tours does not collect or store credit card or debit card details.

All payments are made via direct bank transfer to our business bank account. Any payment details you provide to your bank are handled entirely by your bank and not by us.

4. How We Use Your Information

Josh’s Wildlife Tours uses your personal information only for legitimate business purposes, including:

  • Responding to enquiries

  • Managing tour bookings

  • Communicating important information about your tour

  • Providing customer support

  • Meeting legal or regulatory obligations

We do not sell, rent or trade your personal information to third parties.

5. Disclosure of Personal Information

Josh’s Wildlife Tours may disclose your personal information only when:

  • It is required by law

  • It is necessary to provide our services (for example, contacting you about your booking)

  • You have given consent

We do not disclose your personal information to overseas recipients.

6. Storage and Security of Information

Josh’s Wildlife Tours takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Your information is stored securely and is only accessible to authorised personnel. When personal information is no longer required, we take reasonable steps to securely delete or destroy it.

7. Cookies

The Josh’s Wildlife Tours website may use cookies to improve your browsing experience.

Cookies are small text files stored on your device that help us:

  • Understand how visitors use our website

  • Improve website functionality and performance

Cookies do not collect personal information such as your name, email address or phone number.

You can choose to disable cookies through your browser settings; however, this may affect how our website functions.

8. Access and Correction

You have the right to:

  • Request access to the personal information Josh’s Wildlife Tours holds about you

  • Request corrections if your information is inaccurate, incomplete or out of date

To make a request, please contact us using the details below.

9. Changes to This Policy

Josh’s Wildlife Tours may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions, concerns or requests regarding this policy or your personal information, please contact:

Josh’s Wildlife Tours

Email: joshswildlifetours@outlook.com